Αναπληρωτής Καθηγητής Τσουκάτος Ευάγγελος

2014 Perceptions of Entrepreneurial Personality Traits: Evidence from Greece
2013 On the relationships between logistics service deliverables, customer satisfaction and loyalty in industrial supply chains
2013 Effects of satisfaction on service loyalty dimensions
2013 Gender and Cultural Idiosyncrasies of Perceived Entrepreneurial Personality Traits: An Empirical Study in Greece
2013 Service Fairness, Service Quality and relationship Quality Evaluation Effects on Customer Loyalty
2013 Comparison of SERVQUAL, SERVPERF, BSQ and BANKQUAL Scales in the Banking Sector
2013 Gender Role Stereotypes and Requisite Management Characteristics: Evidence from Greece
2013 Efficiency and Profitability: An Application of DEA to Greek SMEs
2012 UNDERSTANDING THE RELATIONSHIPS OF LSQ, SATISFACTION AND LOYALTY IN MANUFACTURING SUPPLY CHAINS
2012 Special Issue: Challenges in cross-cultural research: managerial perspectives on political marketing, negotiations, ethnic discrimination, economic development, and values in multi-cultural contexts
2012 Understanding the Relationships of LSQ, Satisfaction and Loyalty in Manufacturing Supply Chains
2012 Comparative evaluation of alternative service quality metrics in banking
2011 A structural equations approach to assessing alternative service quality metrics within an extended service quality, customer satisfaction, customer loyalty model
2011 Impact of Culture on Service Quality: What We Know and What We Need to Learn
2011 Special Issue: Current challenges in financial services management
2011 Causality of relationships between the dimensions of customer Loyalty in services markets: Evidence from banking
2010 Key determinants of service quality in retail banking
2010 Evaluation of alternative models of Banks’ service performance
2009 Impact of Culture on Services Marketing: A Home Market Perspective
2009 Antecedents of Small Investors’ Risk Taking Profiles: An Empirical Study